Questions and answers

By bank transfer, straight to the seller's own bank account. At checkout you see the account details and the exact amount. Transfer it, then enter the reference and upload a photo or PDF of your slip.

Yes, so your orders and deliveries are kept safe. Choose Log in, then Customer, and either continue with Google or enter your email. We email you a log in link, so there is no password to remember.

As soon as the seller checks your payment and approves the order. This is usually within a few hours while the seller is online. Each store shows whether the seller is online or away. Your product then appears under My orders, and a "new" badge tells you something changed.

Log in and open My orders. Each paid order shows its delivery: a login, a code, a download or a VPN link with a Copy button.

Copy the link from My orders and import it into a VPN app that supports vless, vmess or trojan links (for example v2rayNG on Android, or Streisand or V2Box on iPhone). Follow any note the seller added to the order. Some plans start counting days from your first use.

The seller could not match your payment. Check that you sent the exact amount to the account shown, then contact the seller using the details on their store. If you still cannot sort it out, use Report a problem on the order.

Open My orders and press Report a problem on that order. Describe what happened. The seller and Quartz Eon are both told at once, and we follow up on open reports.

Digital products cannot be returned, so sales are usually final once a working product is delivered. If you paid and got nothing, or the product does not work as described, ask the seller for a refund or replacement. Refunds are paid by the seller, because the seller received your money. See our Terms of Service for details.

Every store is reviewed before it goes live. A Verified store has also paid its monthly store fee, so it is known to us and currently active.

On the shop, choose Log in, then Seller, and create a seller account with your store name. Your store is reviewed before it goes live. Once approved, open your dashboard to add products, your bank details and contact links.

Customers pay straight into the bank account you add in your dashboard. You check each slip and approve or reject the order. Quartz Eon does not hold any money.

Yes, a small monthly store fee. New stores start with a free trial. Pay the fee from the Store fee section of your dashboard to get the Verified badge for 30 days.

Yes. Connect Telegram from your dashboard. You get a message for every new order and can approve it with one tap.

Yes. Connect your 3x-ui panel in the VPN panel section of your dashboard. When you approve an order, a client is created on your panel and the customer gets their link right away.