Terms of Service

Last updated: 9 October 2026

These terms apply to everyone who uses Quartz Eon, a marketplace in Sri Lanka where independent sellers sell digital products to customers. By using the site, creating an account or placing an order, you agree to these terms. If you do not agree, please do not use the site.

1. What Quartz Eon is

Quartz Eon is a platform that connects customers with independent sellers. Each product is listed, priced, delivered and supported by its seller, not by Quartz Eon. When you buy a product, the sale is between you and that seller. Quartz Eon is not a party to that sale, but we review sellers and may act on complaints.

2. Accounts

• You must give a working email address and correct details.
• You are responsible for everything done with your account. Keep your password and log in links private.
• You must be at least 18, or have permission from a parent or guardian.
• We may suspend or close an account that breaks these terms or is used for fraud.

3. Buying

• Prices are shown in Sri Lankan rupees (Rs.).
• Payment is made by bank transfer directly to the seller's own bank account, shown at checkout. Quartz Eon does not receive or hold your money.
• After paying, you upload your slip or reference. The seller checks it and then delivers the product. Delivery details appear under My orders.
• Send only the exact amount shown, to the account shown at checkout. Never pay a seller outside the site; we cannot help with payments made that way.
• Sending a false or edited slip is fraud. We will close the account and may report it.

4. Digital products, VPN plans and accounts

• Products are digital and are delivered online, for example as a download, a login, a code or a VPN link.
• Use products only for lawful purposes and only as the seller's listing and the original service allow. Do not use VPN plans for illegal activity, spam, attacks or abuse of other networks.
• Do not resell, share or publish a product unless the listing says you may.
• Plans with a time limit or data limit end when that limit is reached. Some VPN plans start counting from first use, as shown on the product.

5. Refunds and problems with an order

Because digital products cannot be returned, sales are generally final once a product has been delivered and works as described. You may ask the seller for a refund or replacement if:

• you paid but the product was not delivered within a reasonable time,
• the product does not work or is clearly different from its description, or
• the seller rejected your payment by mistake.

Contact the seller first, using the contact details on their store. If you cannot settle it, email us at quartzeon@gmail.com with your order details. Refunds are paid by the seller, since the seller received the payment. We will look into the case and may warn, suspend or remove a seller who does not deliver, but we cannot promise to recover money paid to a seller.

6. Selling

• Seller stores are reviewed before they go live, and we may refuse or remove any store or product.
• You may list only products you have the legal right to sell. Do not sell stolen, hacked, cracked or illegally shared accounts, pirated content, or anything that breaks Sri Lankan law or another service's rules.
• Your listing, price, stock and description must be accurate. Deliver promptly after confirming payment, and help your customers when something goes wrong.
• You are responsible for your bank details, for the payments you receive, for refunds to your customers and for any taxes on your sales.
• If you connect a VPN panel, you are responsible for that panel, the server and the service you provide through it.
• A monthly store fee may apply (currently Rs. 500). Fees already paid are not refunded if a store is closed for breaking these terms.

7. Things nobody may do

• Break the law, or help someone else break it.
• Try to get into accounts, data or systems that are not yours, or disrupt the site.
• Upload harmful files, or content that is offensive, misleading or infringes someone's rights.
• Use the site to collect other people's personal data or to send spam.

8. Our responsibility

We work to keep the site running and safe, but it is provided "as is" and we cannot promise it will always be available or free of errors. To the extent the law allows, Quartz Eon is not liable for losses caused by a seller's products or actions, by third party services (such as banks, email, Google or Telegram), or by events outside our control. Nothing in these terms removes rights you have under Sri Lankan consumer law.

9. Changes to these terms

We may update these terms from time to time. The date at the top shows the latest version. If you keep using the site after a change, you accept the new terms.

10. Law and contact

These terms are governed by the laws of Sri Lanka. Questions? Email quartzeon@gmail.com. See also our Privacy Policy.