Privacy Policy

1. What we collect

We do not see or store your card details or online banking passwords. Payments are made in your own bank app or at your bank.

2. How we use it

3. Who can see your data

4. How long we keep it

We keep account and order records while your account is open and for as long as needed for disputes, fraud checks and legal duties. You can ask us to delete your account; we will then delete or anonymise your data unless we must keep some of it for those reasons.

5. Security

Data is sent over encrypted connections (HTTPS) and access is limited by account, so customers see only their own orders and sellers see only orders for their own store. No system is perfectly secure, so please use a strong password and keep your log in links private.

6. Your rights

Under Sri Lanka's Personal Data Protection Act, No. 9 of 2022, you can ask to see the personal data we hold about you, to correct it, to delete it, or to withdraw consent where we rely on it. Email quartzeon@gmail.com from your account's email address and we will reply as soon as we can.

7. Cookies and browser storage

We do not use advertising or tracking cookies. The site saves your log in session and a few preferences in your browser so it works properly. Fonts and logo images are loaded from Google Fonts and the jsDelivr CDN, which can see your IP address when they send those files.

To count page views and check site speed we use Cloudflare Web Analytics. It does not use cookies or local storage, does not track you across sites and does not build a profile of individual visitors; we only see totals such as page views, countries and load times. See Cloudflare's privacy policy.

8. Children

The site is not meant for children under 13, and we do not knowingly collect their data.

9. Changes and contact

We may update this policy; the date at the top shows the latest version. Questions or requests: quartzeon@gmail.com. See also our Terms of Service.